FAQ

FAQ

Can I try the scent before I open the bottle?

Yes. When you purchase a full-size perfume, we include a free tester of the same fragrance. This way, you can try the perfume before opening the original packaging.

If the fragrance does not meet your expectations, you can return the unopened bottle within 30 days.

Do you have a return policy?

Yes, we offer a 30-day return policy on unopened products.

To make your purchase more secure, we include a separate tester with your perfume. This allows you to try the scent before opening the original packaging.

If you choose to return a product, you are responsible for the cost of return shipping. The product must be unused, unopened, and in its original condition.

Read more in our return policy.

How do I choose the right fragrance?

Read our scent descriptions, perfume notes, and olfactory families on the product pages to find a fragrance that suits your style and preferences.

You can also use our perfume guide to find fragrances with a similar scent profile to well-known perfumes.

If you're still unsure, we recommend our 3 ml testers or ready-made test kits with selected bestsellers.

Can I order testers separately?

Yes, we offer both individual 3 ml testers and ready-made test kits with selected bestsellers for those who want to discover several scents.

How does your perfume guide work?

Our perfume guide helps you find fragrances with a similar scent profile to well-known perfumes.

Wilio Fragrances is not associated with, sponsored by, or endorsed by the mentioned brands. All trademarks belong to their respective owners and are used for descriptive purposes only.

What is the perfume concentration of your fragrances?

Perfume oil is what gives the perfume its scent and intensity. A higher concentration often means:

  • Deeper scent
  • Longer lasting
  • More exclusive feel

Our Eau de Parfums contain between 30–40% perfume oil, depending on the scent. The high concentration provides an intense and long-lasting scent experience with good longevity.

How long does the scent last?

Longevity varies depending on the fragrance, skin type, and application, but many find that the scent lasts for 8–12 hours or longer.

For best results, we recommend applying the perfume to pulse points such as wrists, neck, and behind the ears.

Are your perfumes vegan and cruelty-free?

Yes, all our perfumes are vegan and cruelty-free. We do not test on animals and do not use any animal-derived ingredients in our fragrances.

Are your perfumes suitable for sensitive skin?

Our perfumes are created with carefully selected ingredients. As skin types and sensitivity vary, we recommend that you always test the perfume on a small patch of skin first.

If you have known allergies or very sensitive skin, we recommend that you review the ingredient list before use.

How long is the delivery time?

We normally ship your order within 1–3 business days. Delivery time may vary depending on the chosen shipping option and delivery address.

How should I store the perfume?

Store your perfume in a cool and dry place, away from direct sunlight and extreme temperature changes. This will help preserve the fragrance's quality and longevity.

How do I contact you?

If you have any questions or need help with your order, you are always welcome to contact us via our contact form or by e-mail. We normally respond within 24 hours on weekdays.

What's special about perfumes from Wilio Fragrances?

Our perfumes are created with a focus on quality, longevity, and a long-lasting scent experience. With a full 30-40% perfume oil, you get an intense and elegant fragrance that lasts long on the skin.

We develop our fragrances with care to create modern and sophisticated perfumes for women, men, and unisex.

  • Long-lasting scents

    Our perfumes are created with a full 40% perfume oil for an intense and long-lasting fragrance experience. From the first spray to the last moment of the day, the scent develops softly and elegantly on the skin.

  • Allergy-friendly focus

    We develop our perfumes with carefully selected ingredients and a focus on a pleasant scent experience. Created to feel as good as they smell.

  • Handicraft from Borås

    Every perfume from Wilio Fragrances is characterized by passion, quality, and Swedish craftsmanship. Our fragrances are developed in Borås with attention to detail, emotion, and timeless elegance.